Halogen Corporation realeases a free software for Business Process outsourcing companies to faciliate the daily work flow
Released on = September 3, 2007, 3:37 am
Press Release Author = Halogen Corporation (S) Pte. Ltd.
Industry = Software
Press Release Summary = Manage your BPO with ease with Halogen Business Process
Software
Press Release Body = The Business
Process Outsourcing (BPO) industry is expanding
rapidly. BPO
centers, call centres and other outsourcing companies are springing
up
across developing and low cost countries. Labour intensive tasks such as data entry
from high cost western countries for example, are usually off-shored to low cost
countries where armies of data entry clerks work around the clock to update
information in computer systems. This requires documents and other data to either be
sent over physically to the BPO location or use some high-tech and innovative tools.
One such tool has been developed by Halogen Corporation
() , which is a one-stop integrated
BPO
management platform which has many integrated and online features designed to make
the data transfer process seamless, efficient and web-enabled. To manage such BPO
operations internally and to exchange data efficiently with the customers, Halogen
Corporation has developed a software solution, specially tailored for the needs of a
bpo
service provider.
The software is called BPOS and is fully scalable to serve needs of a 5 man BPO
operation of medium to large scale BPO which hires hundreds of staff. Some special
features include tracking employee time spent by assignment, customer, task,
transaction or output automatically which facilitates various options for billing
customers. The software can generate logs automatically which can be provided to
customers if required.
BPOS also provides an excellent technology platform for customers to share their
documents and data with the BPO processing center via a secure,
reliable and
efficient protocol. The web enabled customer interface allows customers to load data
onto the BPO servers in a secure environment. Each customer has an unlimited amount
of unique logon ID’s and the user list can be managed either by the customer or the
BPO service provider. Halogen has also built in a smart workflow technology into the
BPOS, which generates alerts and reminders to the BPO staff hierarchy. The user
friendly dash board alerts users via pop-ups and escalates pending or urgent tasks
via email based on customizable event triggers.
Halogen Corporation believes that this product will truly revolutionize the BPO
industry and is set to aggressively market this product. A trial version of this
amazing software can be downloaded free from the developer’s website.
2009
